The feedback and rating management module allows restaurants to monitor customer feedback in real time. This helps improve service quality, promptly respond to complaints and thank you notes, which strengthens the establishment's reputation. Restaurants can use positive feedback for promotion, while dealing with negative feedback helps build trust and attract new customers.
Benefits for business:
Increasing the trust of new clients by 15-20% due to public positive reviews
A quick response to criticism helps improve service quality and reduce complaints by 10-15%
Creating a reputation as a reliable and client-oriented establishment, which increases the number of regular customers.
Benefits:
Strengthening reputation and attracting 20-25% more customers through positive reviews and recommendations